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Below you’ll find the details of our privacy policy. We hope you will find our policies to be fair, clear and transparent. If you can’t find the information you’re looking for - please don’t hesitate to contact us.

Privacy Policy
We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
Information will only be used to process your order. You will only receive e-mail updates and offers if you have given us your consent by subscribing to our site, or creating an account on our site. We will not sell your details onto any other companies or third parties.

The type of information we will collect about you includes:

Your Name
Address
Phone Number
Email Address

You may email us at any time to check the details that we hold about you. If you find that any of the information we hold is incorrect, we shall correct it within 24 hours.

We may use technology to track the patterns of behaviour of visitors to our site. For example, how you like to shop, or which areas of the store are most popular so that we can endeavour to bring you the best shopping experience possible. This can include using a "cookie" which would be stored on your browser. Site-visitors have the opportunity to accept or decline non-essential cookies on our site, or you can usually modify your browser to prevent this happening.

What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our services;
To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Our store is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. In accordance with data privacy regulations, we must inform site visitors that we are use cookies on our site. Site-visitors have the opportunity to accept or decline non-essential cookies on our site.
We use cookies for the following reasons:

To provide a great experience for our visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyse the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.

How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at redknots@outlook.com

How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.